So my wife got a new iPhone yesterday which of course means me playing tech support and me backing the old one up and restoring onto the new one. My wife has a Mac Air with a somewhat limited internal drive to there wasn’t enough space to back up the old iPhone (128gb). Easy I thought! I’ll just move the iTunes library folder to an external USB drive and the backup will go there. Wrong! The backups are not kept in the iTunes library so that didn’t work.
After a little research it turned out that iOS backups are kept in ~/Library/Application Support/MobileSync/Backup with each backup being a folder in that directory. Hmmm… Maybe a synlink would work? Oh yes! So here’s what I did:
- Delete older backups from iTunes using Preferences/Devices
- Quit iTunes
- Break open a terminal
- Move to the folder containing the Backup folder:
cd ~/Library/Application\ Support/MobileSync
- Remove the folder (now empty):
rm -rf Backup
- Create a symbolic link (synlink) to the directory on the external drive to hold the backup (here the USB drive is called MM):
ln -s /Volumes/MM/iOSbackups/ ./Backup
- Open iTunes and backup the iPhone and restore onto the new iPhone
- Quit iTunes
- Reverse the process (after having ejected the USB drive):
cd ~/Library/Application\ Support/MobileSync
I’ve added a simple mobile UI to this blog for iPhones and other smartphones. iPads will get the full UI.
Thursday I returned a call from a customer. The customer called because he had heard about Lotus iNotes and since they had iPhones at the company he thought it would be a perfect match for mail on the phone. Well yes – sort of… While iNotes does have three modes and one of them (iNotes UltraLight) works very well on a mobile web browser it’s far from ideal. It actually took me a while to explain that what he was looking for for his “iDevices” wasn’t Lotus iNotes but Lotus Traveler.
Now I know the product names so it was hard for me to understand why it would confuse anybody but after thinking about it some more it’s actually starting to make sense to me. The product name Lotus iNotes is confusing as it suggests that it’s a solution for iDevices which it really isn’t.
I never thought that I would make a case for renaming iNotes but it actually makes sense now.
Now I know that iNotes has been around as an IBM Lotus name long before the rise of the iPod/iPad/iPhone devices but the mind share isn’t on the IBM side. It’s probably confusing more customers than it’s benefitting. Should we return to calling the Lotus iNotes something else? We could probably come up with a shorter name than “IBM Lotus Domino Web Access” but maybe it’s actually quite a good name as it explains what it is. Maybe “IBM Lotus Web Mail” would do. I think I for one will stop referring to Lotus iNotes but that name.
What do you think?
OMG!! On ZDNet Ed Burnette writes that Apple are relaxing all restrictions on the development tools used to develop applications for the iOS platform. Now isn’t competition a nice thing?!
“Temperatures dropped about 30 degrees in Hades this morning when Apple announced they were relaxing all restrictions on the development tools used to create iOS apps. They will also be allowing 3rd party advertisers such as AdMob, but not analytics software such as Flurry.
The changes bring iPhone, iPad, and iPod Touch development a bit closer to the laissez-faire policies of Google’s Android Market. Though the latter still does not require any kind of review or approval process before developers can upload new programs, Google can and does sometimes remove apps after the fact if its policies are violated.”
Apple lets in Java and Flash; should Android be worried?
For all us iPhone affectionados today was a day of joy as iOS4 arrived in iTunes. There are numerous nice features in iOS4 but the most important from a Lotus perspective is the fact that iOS4 allows multiple ActiveSync accounts (or as the iPhone calls it: “Exchange accounts”). This means that you may use you iPhone with multiple mail systems whether that be multiple Lotus Traveler systems or Lotus Traveler and another mail system such as Google mail or Exchange. Very nice.
I just tried it out with the demo Lotus Traveler from Greenhouse at traveler.lotus.com and it works like a charm.
Today on my commute I was reading about the iPhone upcoming iPhone OS 4 (Multitasking tops tentpole features in iPhone 4.0). Much, and probably way too much, have already been written about the iPhone and iPad lately but one feature of iPhone OS 4 is important to Lotus Traveler customers.
As you might know the iPhone uses the ActiveSync protocol for communication with the Lotus Traveler server. On the iPhone this is called an “Exchange account” of which you could only have a one. For many this is not an issue but it’s really a frustrating and silly restriction (among other things it made it difficult for those of us with multiple e-mail accounts). Reading the run down I was very happy to read that this restriction will be lifted and you now may have more than one ActiveSync account. <insert waves of joy here>
As to the other features being added I guess one can only say that competition is healthy and is advantageous to the customer.
Just after we had our main Domino servers in the office upgraded to 8.5.1 FP1 I looked into doing to Lotus Traveler configuration updates required to be able to process calendar invites on the iPhone. I did the changes, restarted Lotus Traveler but were unable to see invites on my phone. I messed a little around with it but with no success. Today however I heard other iPhone-enabled colleagues mention that they processed invites on their iPhones. WTF!!
Tonight it hit me why. I have been using the Notices mini-view in my Inbox to show calendar invites for easy processing. Having invites show up in the mini-view apparently blocks the invites from reaching my iPhone because after disabling the use of the mini-view in the mail preferences and sending an invite from my private e-mail/calendar system the invite appeared right away on my iPhone. So there it is – problem solved.