Tag: socbiz

SmartCloud getting an overhaul this weekend with changes that is looooong overdue

This weekend (8-9 June 2013) IBM is releasing their June 2013 Update to the SmartCloud for Social Business. Besides layout changes and notes about the URL used to access the service IBM is finally adding support for the Microsoft Office connectors and the Windows Explorer connector so that, using “click to cloud”, users may save, open and edit Office documents and other files directory from SmartCloud. This is of course a big win for users and a byproduct of IBM transitioning the SmartCloud offering to use more and more of the stock, on-premises, IBM Connections product. But this should still have been delivered before. Another byproduct is that of supporting the media gallery and mobile using the IBM Connections app from the Appstore.

For me as a SmartCloud Sametime user the most important thing is IBM allowing the use of the screen capture tool and file transfer in chat. FINALLY!!!!! These “advanced” capabilities are *long* overdue and will be a welcome addition to the service. Why this has taken so long is beyond me but great to finally see it added. Now we *just* IBM to also add IBM Sametime Proxy support so webchat and chat from the iOS app will be supported. Hoping this wont take as long as adding something simple as file transfer and screen capture has.

Oh and IBM is janking support for Microsoft IE 7.

For the full list of changes see the release notes (requires a SmartCloud for Social Business login). There are restrictions to the availability of these additions which are outlined in the release notes.