Salesforce week 2


So another week went and passed. I got my phone number ported and I’m now fully setup technology wise. I spent the entire week reading, reading, reading getting ready for my first certification which is a Salesforce Certified Administrator. Aiming to take it Monday or Tuesday this week. I’ve used both the online courses from the Salesforce help but also a lot of Trailhead. I like the latter much more as it validates the assignments you complete in a training org. The online courses are just do this by clicking here, here, here. I also finally managed to get an org for my online courses. I had to connect through the US East VPN endpoint and say that I live in the US. Anyway it worked. Speaking of Trailhead I also completed my first Super-Badge (Security Specialist) and I’m up to Mountaineer status. I’ve also started to get a better handle on the organisation and I actually remember names and abbreviations.

Thursday we were out celebrating our Q3 result with beers and some food. A nice evening out and met new members of CSG that I’m a member of (Customer Success Group).

Next week is all about study (hopefully passing the first exam) and a two-day summit with CSG Nordic in Stockholm.

What did I learn

  • The formula language seems very limited when it comes to date manipulation ie. it lacks a calendar which I find funny. Must study more.
  • AMEX form should be scanned in high quality and not attempted printed on Mac
  • Vacation is called PTO and should not be confused with VTO (Volunteer Time Off)
  • Life in the cloud is good and I’m not using anything but a web browser to get stuff done

Status after this week

Trailhead points: 32.650

Trailhead badges: 30

Certifications: 0

Salesforce week 1

So that was week 1. I started with Salesforce on Tuesday and I’m up and running with my new MacBook Pro and a new phone. Well I’m not actually using my new phone as I’m porting my old number over to Salesforce but it should be ported by Thursday next week. IT wise everything is pretty smooth and between TechForce and Concierge (IT helpdesk and IT self-service) it was very easy. Everything here is done in the cloud if possible and everything is using SAML and/or two factor auth. Either using Yubi-key or Salesforce Authenticator. You pick. You get the feel that Salesforce onboards loads of people every week so the guides and tutorials are slick and if they are not enough there are Chatter groups to help you (Chatter is the social network inside Salesforce).

And yes. Everything here runs on Salesforce. Everything. We drink our own champagne.

After settling in my primary focus for the first week was to get setup on my equipment and order corporate credit card, hook it up to reimbursement etc. Also reading the learning journey I’m setting out on. I need to obtain 5 certifications for Salesforce and it looks like they should be earned before I leave for Salesforce Bootcamp in San Francisco second week of January. I’m going to be busy. Most time has been spent learning the ropes, trying to remember names and abbreviations and do Trailhead. Man have I done a lot of trailhead! I broke 10k points and 11 badges on Thursday and I’m well on my way.

Great first week.

What did I learn

  • V2MOM’s are important and the guiding light
  • Being part of a matrix org is – well – an interesting new thing
  • Loads of stuff to learn and I’ll definitely need to speed read
  • Names and abbreviation and lots of them
  • The Salesforce infrastructure and backend is seriously cool – repeat after me: “I want my own superpod”

Status after this week

Trailhead points: 16.650

Trailhead badges: 12

Certifications: 0