It’s been almost two years since I threw the hat back over the wall and faced the challenge of leaving the comforts of my old job and community behind and join Salesforce as a Technical Architect in CSG (the Customer Success Group; our professional services division).
The last two years have flown by and I’ve become proficient and 6 times certified on Salesforce. I’ve spent loads of time at customer sites and learnt a lot from it and what challenges our customers are facing and why they’re choosing Salesforce. Although my time in CSG have been rewarding, challenging and educational it’s time for something new starting Monday 1 October.
Now I will not be leaving Salesforce as I’ve been able to find a really cool new position internally. Starting Monday I’ll leave CSG and switch to pre-sales and become a Cloud Architect. I’m very excited about this move. As a Cloud Architect I’ll be part of the greater pre-sales Solution Engineering team but instead of focusing on a specific cloud (Service Cloud, Sales Cloud, Marketing Cloud or Commerce Cloud) I’ll be part of a team that helps out with all the “technical stuff”. That means AppDev on our core Lightning Platform, Heroku, IoT, integration, security etc. It means helping out on sales opportunities and showing our customers or soon-to-be customers how they too can leverage the power of the Salesforce Platform to make them successful.
I’ve spent the last time dialling down my engagement with the customer I’ve been at since late April and only had sporadic contact with my new team. But although the contact have been sporadic I cannot wait for Monday and to get going. I already have public speaking engagements lined up and I’m looking very much forward to picking up public speaking again in my new role.
Wish me luck.