So that was week 1. I started with Salesforce on Tuesday and I’m up and running with my new MacBook Pro and a new phone. Well I’m not actually using my new phone as I’m porting my old number over to Salesforce but it should be ported by Thursday next week. IT wise everything is pretty smooth and between TechForce and Concierge (IT helpdesk and IT self-service) it was very easy. Everything here is done in the cloud if possible and everything is using SAML and/or two factor auth. Either using Yubi-key or Salesforce Authenticator. You pick. You get the feel that Salesforce onboards loads of people every week so the guides and tutorials are slick and if they are not enough there are Chatter groups to help you (Chatter is the social network inside Salesforce).
And yes. Everything here runs on Salesforce. Everything. We drink our own champagne.
After settling in my primary focus for the first week was to get setup on my equipment and order corporate credit card, hook it up to reimbursement etc. Also reading the learning journey I’m setting out on. I need to obtain 5 certifications for Salesforce and it looks like they should be earned before I leave for Salesforce Bootcamp in San Francisco second week of January. I’m going to be busy. Most time has been spent learning the ropes, trying to remember names and abbreviations and do Trailhead. Man have I done a lot of trailhead! I broke 10k points and 11 badges on Thursday and I’m well on my way.
Great first week.
What did I learn
- V2MOM’s are important and the guiding light
- Being part of a matrix org is – well – an interesting new thing
- Loads of stuff to learn and I’ll definitely need to speed read
- Names and abbreviation and lots of them
- The Salesforce infrastructure and backend is seriously cool – repeat after me: “I want my own superpod”
Status after this week
Trailhead points: 16.650
Trailhead badges: 12