“Error encountered fetching data” in iNotes

After researching it a bit it appeared that all users were running Windows XP SP2 which really is the clue. When running WinXP SP2 against a Domino 6.5.1 (or previous) server you may get this error since service pack 2 replaces a data access component used by iNotes.

The fix is either to upgrade the server to 6.5.2 or later or to toggling the “Character set in header” setting on the server document (under “Internet Protocols””Domino Web Engine”) to “Disabled”.

There is a technote on the subject here.

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lekkim

Positive, competent, out-spoken, frank and customer focused architect and developer with a strong foundation in web, cloud and product development. I'm a strong advocate for API first and cloud based solutions and development. I have a knack for being able to communicate and present technically complicated matters in conference, customer and training settings. I've previously acted as team member and leader in a product organisation.