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About me

Hi there... It's nice meeting you.

My name is Mikkel Flindt Heisterberg, I'm 40 years old and live north of Copenhagen, Denmark. My blog is called lekkimworld to indicate this is my "world" (where I capture ideas etc.) and since lekkim is a nickname I have. I hold a bachelor's degree in Biochemistry and a Master of Science degree in Internet technologies from the University of Copenhagen. Since August 2009 I've been married to my lovely wife Mette. We have two children - Milla (a girl) from 2010 and Matheo (a boy) from 2013.

Contact

I can be reached in a variety of ways:

  • @lekkim on Twitter
  • Linkedin
  • At my private e-mail at lekkim [at] heisterberg [dot] dk
  • At my work e-mail at mheisterberg [at] salesforce [dot] com
  • Via mikkel_heisterberg on Skype

Profile

Positive, competent, out-spoken, frank and customer focused developer with a strong foundation in web development and application development. I'm a strong advocate for object oriented programming and cloud based solutions. Over the last few years I've also acted as a solution architect, technical sales and team lead.

I have a knack for being able to communicate and present technically complicated matters in either conference, customer and/or training settings. I always try and work with cutting edge technologies and solutions while keeping an eye on the business value and how to adopt it to actual business needs.

Certifications

Salesforce Certified Administrator
The Salesforce Certified Administrator exam is intended for an individual who has experience performing as a Salesforce Administrator.

Salesforce Certified Advanced Administrator
The Salesforce Certified Advanced Administrator credential is designed for those who have advanced-level experience as a Salesforce Administrator.

Salesforce Certified Platform App Builder
The Salesforce Certified Platform App Builder credential is designed for individuals who would like to demonstrate their skills and knowledge in designing, building, and deploying custom applications using the declarative customization capabilities of the Force.com platform. The candidate can create, manage, and update data models, application security, business logic, and process automation.

Salesforce Certified Sales Cloud Consultant
The Salesforce Certified Sales Cloud Consultant credential is designed for those who have experience implementing Sales Cloud in a customer-facing role, successfully designing and implementing solutions that are maintainable and scalable.

Salesforce Certified Service Cloud Consultant
The Salesforce Certified Service Cloud Consultant credential is designed for those who have experience implementing Service Cloud in a customer-facing role, successfully designing and implementing maintainable and scalable solutions that meet customer business requirements.

IBM Certified System Administrator - Connections
"This intermediate level certification is intended for system administrators who plan for and perform the installation, configuration and day-to-day tasks associated with ensuring the smooth and efficient operation of an IBM Connections environment."

Work history


In November 2016 I joined Salesforce.com as a Technical Solution Architect in the Customer Success Group (CSG) which is the Professional Services arm of the organization. In CSG we help customers be successful on the Salesforce platform and with Salesforce technology whether that be Sales Cloud, Service Cloud,App Cloud or any other of our many Clouds. We do this by partnering with the customer supplying help, guidance or expertise where needed whether on an ad-hoc basis or on a project basis.

Part of joining Salesforce is skilling up on the platform and I?m fully certified and have obtained my first 5 Salesforce certifications.


In October of 2007 I joined IntraVision ApS after being self-employed for 8 years. IntraVision is an IBM Premier Business Partner and mostly known for the OnTime Group Calendar product (ontimesuite.com). The products are sold throughout the World using a partner network.

It was a tough decision but I found a good home in IntraVision where I helped shape the technical future of the company brought a lot of technical expertise on the IBM Notes / IBM Domino, IBM Sametime and IBM Connections. Being part of something bigger was both challenging and rewarding. At IntraVision I also took over management of the technical staff that is the developers and the support staff for the off-the-shelf products.

During my time at IntraVision we evolved the main OnTime Group Calendar product from being a product based on a legacy platform to being a fully API enabled product with multiple client front-ends ranging from rich desktop clients to mobile apps based on HTML and for Apple iOS. We also brought the product to Japan where I went 2-3 times a year. Bringing the product to Japan meant many interesting challenges such as supporting multiple calendar systems, the kanji and kana-alphabets and working in a totally different culture.

During my time with IntraVision I was elected an IBM Champion (http://www.ibm.com/developerworks/champion/) for 5 years running, played a major part of the Worldwide community around the IBM Collaboration products and worked closely with IBM on various Design Partner programs to help shape the products.


From 1999 to 2007 I was self-employed with a company called it-inspiration aps. I ran this company with my big brother and an old primary school buddy of mine. it-inspiration served the Danish Notes/Domino customers with consulting services and sold a series of off the shelf products based on Domino and J2EE technologies as well. During my years with it-inspiration aps I developed a great deal using the J2EE stack and we ran a hosted-cloud offering for Danish municipals to help them track occurances of pests such as rats. This solution ran on the JBoss Application Server fronted by Apache with data stored in IBM DB2.


From 1993 to 1999 I was employed by IBM for 6 years working with ERP systems such as SAP, Baan, Oracle, and JD Edwards. Our department was tasked with developing the implementation methodology and education material IBM used/uses for ERP deployment and during my time with IBM the departmental responsibility grew from a Nordic focus to a Worldwide focus.

Writing and articles

Besides the writing I do on this blog (lekkimworld.com) I've also written a number of articles for THE VIEW magazine and joined a team for writing a IBM Redbook wiki. I was accepted into the IBM Redbook residency program to write a Redbook wiki on plugin development for Lotus Notes, Lotus Sametime and Lotus Symphony. The writing was from August thru September 2010.

I am proud to be a published writer in THE VIEW magazine: