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Lotus Traveler 8.5.2.1 (Lotus Traveler for Android) available

Tue, 14 Dec 2010 09:43:37 GMT

As Ed writes this morning Lotus Traveler 8.5.2.1 (that is the Lotus Traveler with Android support) is now available from Passport Advantage and IBM PartnerWorld. The part number is CZS86ML.

Downloading and installing it as I write this.

Lotus Traveler saves real money!

Tue, 12 Oct 2010 07:43:32 GMT

This morning at IBM Software Dag I have been talking to a number of customers already. One exciting story to start of the day was a company who have completed the switch from an existing, for-pay, mobile mail provider to fully embrace Lotus Traveler 8.5.2. They now only provide mobile mail using Apple iPhones and the Lotus Traveler they are entitled to as part of licensing Lotus Notes.

Now the choice of mobile mail provider isn't really all that exciting so why blog about it? The reason is that the switch has saved them 60.000 USD in licensing! And that's only the savings on the mobile mail software. No costs from decommissioning servers, savings from supports and/or maintenance is included in the above number. And this is a relatively small company (around 500 employees).

So why haven't they switched to Lotus Traveler before? Well they have been waiting for Lotus Traveler 8.5.2 to utilize the support for HTTP/HTTPS as they rely on reverse proxy servers to channel the traffic through the various layers of firewall. They use Apache HTTP server and mod_proxy to channel the traffic through. Again free and open.

Great story to start the day.

How the new iPhone OS may expand the use of Lotus Traveler

Tue, 22 Jun 2010 13:35:08 GMT

For all us iPhone affectionados today was a day of joy as iOS4 arrived in iTunes. There are numerous nice features in iOS4 but the most important from a Lotus perspective is the fact that iOS4 allows multiple ActiveSync accounts (or as the iPhone calls it: "Exchange accounts"). This means that you may use you iPhone with multiple mail systems whether that be multiple Lotus Traveler systems or Lotus Traveler and another mail system such as Google mail or Exchange. Very nice.

I just tried it out with the demo Lotus Traveler from Greenhouse at traveler.lotus.com and it works like a charm.

Why iPhone OS 4 is interesting for Lotus Traveler customers

Fri, 09 Apr 2010 10:34:24 GMT

Today on my commute I was reading about the iPhone upcoming iPhone OS 4 (Multitasking tops tentpole features in iPhone 4.0). Much, and probably way too much, have already been written about the iPhone and iPad lately but one feature of iPhone OS 4 is important to Lotus Traveler customers.

As you might know the iPhone uses the ActiveSync protocol for communication with the Lotus Traveler server. On the iPhone this is called an "Exchange account" of which you could only have a one. For many this is not an issue but it's really a frustrating and silly restriction (among other things it made it difficult for those of us with multiple e-mail accounts). Reading the run down I was very happy to read that this restriction will be lifted and you now may have more than one ActiveSync account. <insert waves of joy here>

As to the other features being added I guess one can only say that competition is healthy and is advantageous to the customer.

Lotus Traveler calendar invites on iPhone caveat

Fri, 26 Feb 2010 21:31:09 GMT

Just after we had our main Domino servers in the office upgraded to 8.5.1 FP1 I looked into doing to Lotus Traveler configuration updates required to be able to process calendar invites on the iPhone. I did the changes, restarted Lotus Traveler but were unable to see invites on my phone. I messed a little around with it but with no success. Today however I heard other iPhone-enabled colleagues mention that they processed invites on their iPhones. WTF!!

Tonight it hit me why. I have been using the Notices mini-view in my Inbox to show calendar invites for easy processing. Having invites show up in the mini-view apparently blocks the invites from reaching my iPhone because after disabling the use of the mini-view in the mail preferences and sending an invite from my private e-mail/calendar system the invite appeared right away on my iPhone. So there it is - problem solved.

Troubleshooting wierd Traveler startup message

Tue, 27 Oct 2009 10:09:34 GMT

Today I troubleshot an issue with a newly installed Domino 8.5.1 server with Lotus Traveler installed. Whatever was done the Lotus Traveler code would not initialize correctly and would print the following errors to the console despite being configured in the Domino Directory:

Notes Traveler: SEVERE *system Server document for server 
      SERVER/ORG in domain DOMAIN not found
Notes Traveler: SEVERE *system Exception caught while 
      trying to access NTS server settings during
   at com.lotus.sync.admin.NTSSettingsINI.alarmCallback(
      NTSSettingsINI.I.java:776)

After much digging (and some reverse engineering) I found that it was caused by an invalid configuration. One of the first things the Lotus Traveler code does is open the Domino Directory, switch the the Servers view and lookup the server in question using the domain and server name. The domain and server name is read from the notes.ini file on the server using the ServerName and Domain notes.ini settings.

The problem was however that the Domain setting in the notes.ini contained an invalid domain name hence the server name couldn't be found in Domino Directory. This hadn't caused any problems mail routing why it had gone undetected. After fixing this small notes.ini setting Lotus Traveler started without any problems.

Stuff from the Lotus Traveler Info Center

Fri, 22 Feb 2008 09:03:00 GMT

I have reading a little on Lotus Notes Traveler and have found some tidbits I need to remember such as links, port numbers etc. Please excuse the use of the <blink> tag below but the fact that self-signed certificates doesn't work is, IMO, *very* important to notice. You should also notice the requirement that the server have Manager access to mail files.

From "Installing the server": The Domino server that is hosting the Lotus Notes Traveler server must have Manager access to all user mail files. This task can be accomplished by making the Domino server part of the LocalDomainServers group.
It's possible to auto-configure clients using a "bootstrap" file (Configuring the server/Creating the bootstrap file)
New Traveler notes.ini settings
Default port number is 8642 for autosync (TCP port number and host addresses that device clients can use to register with the Lotus Notes Traveler AUTOSYNC server.)
Default port number is 50125 for IPC (Inter process socket connection between Lotus Notes Traveler Server and its HTTP server servlet. Add this notes.ini setting to override the default port number and optionally the host address.)
Troubleshooting:
- To see if running: look for traveler.exe in the Microsoft Windows� Task Manager
- Verifying directory access: tell traveler show >user<
- Stats: Traveler.*
Known limitations:
- Rich Text is not supported
- Encryption is not supported
- "Retrieve Full Email" is not available for Drafts
- Self-signed certificates do not work with Lotus Notes Traveler clients.
Domino 8.0.1 release notes

Misc. Lotus Traveler links

Fri, 22 Feb 2008 08:58:00 GMT

Misc. Traveler info: