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"tag:"support""


Title and summary Date/time
1
IBM moving to electronic support only
Starting June 2012 customers are "requested" to start opening IBM Serbice Requests (SR) using the electronic support portal and from 2013 only electronic entry will be possible for severity 2, 3 and 4. This is in no way a surprise and makes IBM move ...
19-May-2012
08:50:25
2
LotusLive - Your account has been updated. Really?!
Update 3 March 2011: Apparently being vocal helps. I was contacted by the LotusLive Support Manager and my issue was quickly resolved. Apparently the renewal of our company subscription caused a change in my account that required a technician to fix it. ...
02-Mar-2011
08:53:49
3
From IBM Lotus Support: Security Certificate expiration in Lotus Domino on May 18th 2009
This note contains links (URLs) to technical support documents (technotes) related to an issue affecting IBM Lotus Domino customers. You are receiving this notification because you are a customer who has called us for technical support in the past. If ...
10-May-2009
09:25:26
4
By popular demand - scaling images in Java for Lotus Connections
After blogging about how Lotus Connetions teaches you to scale images in Java the other day I was contacted by Lotus Support who really would like to see the code as customers were asking for such code. Mitch also forwarded me a response from Lotus ...
29-Apr-2009
14:23:30
5
Patch for lost messages in Sametime 7.5.1 tabbed chat interface
As previously mentioned (Sametime 7.5.1 tabbed interface is loosing messages!) I upgraded to Sametime Connect 7.5.1 and began loosing chat messages when using the new tabbed chat interface. I was kindly informed by Hans-Peter Kuessner from Domblog.de of ...
05-Jun-2007
11:34:51