<< Diagnosing wierd widget installation issue | Home | Notes 8.5.3 and Sametime Web API woes >>

File not found when using IBM Connections Media Gallery

At a customer users were reporting that the media gallery in IBM Connections did not work. The error they were seeing was aneror message in the UI telling them that the file they just selected from their file system did not exist. Very strange. After diagnosing the issue it was caused by the media gallery not having been set up correctly as the default file types wasn't imported into the configuration. Why these defaults are not set automatically is the topic for another day.

There are two templates which determine the file types you can upload by default. You should also have these in your AppSrv01 profiles, or your nodes, etc. The step is done by following the instructions in the info center.




Add a comment Send a TrackBack