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Bad news for extst.ibm.com users

After reading about the current state of affairs for the extst.ibm.com Sametime community at Adam Gartenbergs and Chris Pippins blog I must say that I'm a bit disappointed. How can it be that IBM choose not to support the latest and greatest of their flagship collaboration client on extst.ibm.com? Of cause it will happen at some point in time but why the wait? Simply get going, edit those sametime.ini files and while you're at it add the client ids for 8.0.2, 8.0.3, 8.5, 8.5.1...

I'm baffled!

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Posted by Mikkel Flindt Heisterberg on 03 March 2008 19:29:00 CET #


Avatar: Carl tyler
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Re: Bad news for extst.ibm.com users

Comment from Carl tyler on 03 March 2008 20:22:33 CET #
Version support is only part of the problem.  The server still experiences general issues for users logging on.

Interesting enough, for a while, IBM also had the Notes 8.0.1 im client blocked on their internal servers, so not just partners.
Avatar: John Head
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Re: Bad news for extst.ibm.com users

Comment from John Head on 03 March 2008 21:03:09 CET #

Partners AND customers Carl.

I am not baffled. I am disgusted. This is not the way you collaborate with your customers and partners. Someone at IBM should be fired for this

Avatar: Carl Tyler
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Re: Bad news for extst.ibm.com users

Comment from Carl Tyler on 04 March 2008 15:40:48 CET #
John you know I know it's customers too.  I have been harking on about how much this setup sucks for the last 4 years in the partner forum :-)

I'm not sure who would get fired, I don't believe anyone was ever truly assigned responsibility for it.
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Re: Bad news for extst.ibm.com users

Comment from Anonymous on 30 April 2008 14:39:06 CEST #
Does anyone have any idea when this is going to be fixed?  Over 3 months is a little ridiculous
Avatar: Mikkel Heisterberg
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Re: Bad news for extst.ibm.com users

Comment from Mikkel Heisterberg on 30 April 2008 15:16:39 CEST #
Well only thing I have been hearing lately is that it's not fixed and that there has been severe outages for supported client ids.
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Re: Bad news for extst.ibm.com users

Comment from Anonymous on 12 August 2009 11:52:00 CEST #
Hi, last date in this discussion was 30 April this year. Does anyone of you know if this problem with 8.0.2 and extst.ibm.com users is now fixed? Thanks for any suggestions!
Avatar: Martin
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Re: Bad news for extst.ibm.com users

Comment from Martin on 11 February 2011 15:19:39 CET #
On Nov of 2010 extst.ibm.com was updated to version 8.5.1.

The access via www.ibm.com/collaboration (web Sametime connect) works fine and you can chat with IBMers without problems.

The problem remains if you connect with Lotus Notes embedded Sametime Connect (using right now 8.5.2). I can not see the IBMers online and I can not add new ones.

It had some problems that need to be fixed.. but it is still usable on the web.  I also hope IBM can put more focus on this service.

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